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Posted: Saturday, 25 February 2017, 0:23

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ADMINISTRATOR

Salary: £14,000 TO £17,000 PER ANNUM depending on experience
Hours: 37.5 HOURS OVER 5 WEEK DAYS
Location: MARKFIELD, LEICESTERSHIRE, LE67 9SY
Duration: Permanent
Pension details: NEST


Description

JOB TITLE: Administrator

REPORTING TO:Senior Administrator

PURPOSE OF THE JOB:Office Administration for academic operations

MAIN AREAS OF WORK:

Coordination and administration of academic operations
Dealing with student enquires
Updating student files and database

DETAILS OF JOB:

Provide administrative support for academic operations.
Processapplications from initial contact through to registration.
Act as an initial point of contact for all enquiries by telephone, email, and in person and provide appropriate information and advice.
Maintain accurate student records in both paper and electronic form using student record system for which full training will be provided.
Maintaining a courteous and positive customer service approach to all queries.
Liaising with staff in tracking down information and resolving queries.
General office duties including handling post, photocopying, scanning, filing, making tea for special guests, etc.
To undertake any other relevant tasks and duties assigned by the Director.
Promote and sustain a constructive, supportive and friendly working relationship with all customers, external and internal, immediate and senior management and other work colleagues.

SKILLS AND QUALIFICATIONS

Educated to at least GCSE level or equivalent, including in English
Good working knowledge of Microsoft Office, particularly Word and Excel
Experience of entering information into and interrogating databases
Experience of handling front-line customer service requests and inquiries
High level of attention to detail
Good telephone manner and written communication skills
A good approach to teamwork to ensure a productive environment
Good command of the English language
The ability to work well under pressure and in a busy environment
Experience of working in an educational environment would be an advantage

How to apply
You can apply for this job by sending a CV/written application to Dr Zahid Parvez, Director, MIHE, Ratby Lane, MARKFIELD, Leicestershire, LE67 9SY, or email zahid.parvez@mihe.org.uk

Employer
Markfield Institute of Higher Education (MIHE)

• Location: East Midlands, Markfield

• Post ID: 21091242 uk
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