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Posted: Saturday, 25 February 2017, 0:15

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Job location:Bangor
Salary:See other information.
Hours:37.5
Worktime:8am-8pm Monday-Friday, 9am-5.30pm Sat and Sunday.
Telephone:028 91474500
Email:leanne.kelly@teleperformance.co.uk


Job Duties:
You are responsible for the candidate journey of our entry level advisors and all touch points including but not limited to: attracting candidates, holding assessment centres, providing outcomes and feedback.

Your role is focused on recruiting the very best calibre candidates at high volumes for the contact centre/s in your remit. Alongside this you'll be responsible for providing real time HR advice and support to managers on a wide range of Employee Relations issues.
You will contribute to the successful implementation of employee engagement initiatives, positively impacting ESAT/KSAT and CSAT scores.

This role works closely with internal stakeholders and a range of external partners including pre-employment partners and recruitment agencies. You will ensure that Teleperformance consistently meets and exceeds the clients expectations by meeting targets and providing a first class service.
Qualifications / Experience:
Experience required is as follows:
- working in a recruitment or HR role within a contact centre or outsource environment is essential;
- exceptional attention to detail and organisational skills;
- ability to co-ordinate activities on a large scale and prioritise effectively in order to meet deadlines;
- able to work independently and with the ability to proactively problem solve;
- a working knowledge of Applicant Tracking Systems is desirable;
- experience and an understanding of eligibility to work in the UK requirements;
- ability to deliver clear, knowledgeable and confident advice to managers;
- excellent verbal and written communications skills;
- proficiency in MS word, Excel and Outlook;
- you'll be able to use your IT skills and keen eye for detail to produce and update documentation, create and maintain spread sheets, and access data in a variety of systems; and
- a recruitment and / or HR qualification is desirable but not essential.


Application Method:
Please email your CV to Leanne.Kelly@Teleperformance.co.uk.

• Location: Belfast

• Post ID: 20350687 uk
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