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Posted: Saturday, 25 February 2017, 0:15


Job location:Bangor
Salary:See other information.
Worktime:8am-8pm Monday-Friday, 9am-5.30pm Sat and Sunday.
Telephone:028 91474500

Job Duties:
You are responsible for the candidate journey of our entry level advisors and all touch points including but not limited to: attracting candidates, holding assessment centres, providing outcomes and feedback.

Your role is focused on recruiting the very best calibre candidates at high volumes for the contact centre/s in your remit. Alongside this you'll be responsible for providing real time HR advice and support to managers on a wide range of Employee Relations issues.
You will contribute to the successful implementation of employee engagement initiatives, positively impacting ESAT/KSAT and CSAT scores.

This role works closely with internal stakeholders and a range of external partners including pre-employment partners and recruitment agencies. You will ensure that Teleperformance consistently meets and exceeds the clients expectations by meeting targets and providing a first class service.
Qualifications / Experience:
Experience required is as follows:
- working in a recruitment or HR role within a contact centre or outsource environment is essential;
- exceptional attention to detail and organisational skills;
- ability to co-ordinate activities on a large scale and prioritise effectively in order to meet deadlines;
- able to work independently and with the ability to proactively problem solve;
- a working knowledge of Applicant Tracking Systems is desirable;
- experience and an understanding of eligibility to work in the UK requirements;
- ability to deliver clear, knowledgeable and confident advice to managers;
- excellent verbal and written communications skills;
- proficiency in MS word, Excel and Outlook;
- you'll be able to use your IT skills and keen eye for detail to produce and update documentation, create and maintain spread sheets, and access data in a variety of systems; and
- a recruitment and / or HR qualification is desirable but not essential.

Application Method:
Please email your CV to

• Location: Belfast

• Post ID: 20350687 uk is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017